Your Privacy Choices
Your Privacy Choices
At LaPeNu Organics, we do not sell, share, or use your personal data for targeted advertising, and we do not work with third-party advertising partners.
Our online store is powered by Shopify, which may process certain technical and operational data as part of providing its platform services. Under certain U.S. state privacy laws, some of this processing may be considered "sharing" or "targeted advertising." This page allows you to signal your opt-out preference to Shopify for any such processing.
If you would like to exercise this opt-out right, please use the form below.
Global Privacy Control (GPC) If you visit our website with the Global Privacy Control opt-out preference signal enabled, Shopify will treat this as a request to opt out of any processing by Shopify that may be considered a "sale" or "sharing" of personal information, or targeted advertising, for the device and browser you used to visit our website.
EU Customers — GDPR If you are located in the European Union, we are fully compliant with the General Data Protection Regulation (GDPR). For any data-related requests or questions about your rights, please refer to our
Frequently Asked Questions (FAQ)
Spotted an error?
Spotted an error?
Whether it's a language slip, inaccurate product detail, or missing information — we'd love to hear from you. Your feedback helps us maintain the quality and accuracy our customers deserve. Contact us →
How long does it take to process and order?
How long does it take to process and order?
Your order will be processed immediately with us, but no later than the next working day after receipt.
Our current transportation partner, DHL, states that their delivery takes 1-2 business days within Germany.
Please note that we don't deliver on the weekends or public holidays.
For more detailed information, refer to our Shipping Policy.
What is your return & refund policy?
What is your return & refund policy?
We accept returns within 45 days of delivery, provided the items are unopened and in their original condition.
Prior to return, you need to contact us and obtain a return number without which the return is not possible.
We refund within 10 business days after product reception and examination.
Some products such as Hydrolats can't be returned as they are sensitive to conditions.
For more detailed information, refer to our Return & Refund Policy or Contact us.
Do you ship internationally?
Do you ship internationally?
Yes, we deliver worldwide.
For more detailed information, refer to our Shipping Policy.
How about professionals & businesses?
How about professionals & businesses?
Pro account is coming soon.
In the meanwhile, we'd love to hear from you.
Contact us concerning your orders or requests.
