Shipping policy

Shipping & Delivery

We ship all orders with DHL. The shipping costs shown already include VAT — no surprises at checkout.

Prices

All orders are shipped via Standard Shipping. Free shipping is automatically applied when your order subtotal (after discounts, before taxes) meets the threshold for your region.

A short break! No deliveries until 4th of September. Merci!

🇩🇪 Germany

• Shipping Cost: €3.99 — Free Shipping From: €39.99
  

🇪🇺 EU Countries

Austria · Belgium · Bulgaria · Croatia · Cyprus · Czech Republic · Denmark · Estonia · Finland · France · Greece · Hungary · Ireland · Italy · Latvia · Lithuania · Luxembourg · Malta · Netherlands · Poland · Portugal · Romania · Slovakia · Slovenia · Spain · Sweden · Monaco · Andorra · San Marino · Vatican City

• Shipping Cost: €10.99 — Free Shipping From: €79.99

🌍 Non-EU Europe

Norway · Switzerland · United Kingdom · Albania · Belarus · Bosnia & Herzegovina · Faroe Islands · Iceland · Liechtenstein · Moldova · Montenegro · North Macedonia · Serbia · Ukraine · Greenland

• Shipping Cost: €17.99 — Free Shipping From: €119.99

🌍 Near East / North Africa

Türkiye · Egypt · Libya · Morocco · Tunisia · Lebanon · Algeria · Georgia · Russia · Israel

• Shipping Cost: €27.99 — Free Shipping From: €149.99

🌏 Asia / North America / Middle East

Canada · USA · Mexico · Hong Kong · Japan · Malaysia · Singapore · South Korea · Afghanistan · Bangladesh · China · India · Indonesia · Kazakhstan · Pakistan · Philippines · Sri Lanka · Taiwan · Thailand · Vietnam · Bhutan · Brunei · Cambodia · Kyrgyzstan · Laos · Maldives · Tajikistan · Timor-Leste · Turkmenistan · Papua New Guinea · Bahrain · Iraq · Jordan · Kuwait · Oman · Qatar · Saudi Arabia · UAE · Yemen · Armenia · Azerbaijan · Mongolia · Myanmar · Nepal · Uzbekistan

• Shipping Cost: €36.99 — Free Shipping From: €199.99

🌎 Rest of World

Australia · New Zealand · Ghana · Kenya · Nigeria · Senegal · South Africa · Tanzania · Costa Rica · Dominican Republic · Guatemala · Panama · Bolivia · Ecuador · Uruguay · Venezuela · Argentina · Brazil · Chile · Colombia · Peru · +++

• Shipping Cost: €52.99 — Free Shipping From: €249.99

Customs & Import Duties

Depending on your delivery address, your order may be subject to customs duties and import taxes upon arrival. This applies to the following countries and territories:

Countries and territories subject to customs

• All non-EU countries
• EU excluded territories (territories outside the EU customs area)
• Third-country territories under EU VAT law

EU excluded territories (subject to customs by postcode/region)

• Cyprus — Northern part
• Italy — Livigno (23041), Campione d'Italia (22061)
• Denmark — Faroe Islands, Greenland
• Finland — Åland Islands
• The Netherlands — Overseas territories
• France — Overseas territories and departments
• Spain — Ceuta/Melilla (51*, 52*), Canary Islands (35*–38*)
• Greece — Mount Athos

Please note: Any customs duties, import taxes, or handling fees are the responsibility of the recipient and are not included in the product price or shipping cost. We have no control over these charges and cannot predict their amount. We recommend contacting your local customs office for more information before placing your order.

Minimum order value

There is no minimum order value with us.

Delivery times

Your order will be processed immediately with us, but no later than the next working day after receipt. Please note that we don't deliver on the weekends or public holidays.

Our current transportation partner DHL states the following delivery times (including 1 business day processing):

• 🇩🇪 Germany — 2–4 business days
• 🇪🇺 EU Countries — 4–6 business days
• 🌍 Non-EU Europe — 6–9 business days
• 🌍 Near East / North Africa — 8–11 business days
• 🌏 Asia / North America / Middle East — 8–14 business days
• 🌎 Rest of World — 10–20 business days

Delays

Longer delivery times may occur during peak periods and sales events. Transportation company will inform you about the delivery status. In case of a delay in delivery, you will be informed by e-mail.

Partial deliveries

If we can't deliver some of the goods you have ordered for any reason, these goods will be separately delivered to you free of charge.

Reservation

We reserve the right to provide a service (goods or service) of equivalent quality and price, or not to provide the promised service if it is not available (in that case, your payment be refunded within 10 business days).